Exit intent is a display trigger that works on both desktop and mobile devices. It shows a widget when a visitor is likely to leave the site, giving you one last opportunity to deliver a message or offer. |
How exit intent works on desktop
On desktop, exit-intent works by tracking mouse activity. When the cursor moves toward the top of the browser — for example, near the tab bar or close button — the system triggers the widget automatically.
How exit intent trigger works on mobile devices
Mobile browsers do not provide a direct signal that a visitor is about to leave. Claspo detects exit intent when a visitor quickly scrolls upward, as this gesture often indicates that they want to open the browser controls, switch tabs, or leave the page.
Enable exit intent trigger on desktop and mobile
You don’t need to enable or configure anything separately for desktop and mobile devices. Simply turn on the Exit intent toggle in the widget’s display rules. Claspo will automatically use mouse movement on desktop and scrolling behavior on mobile.
Exit intent works as a standalone trigger, but you can combine it with other display triggers and targeting conditions for more precise targeting. See 3 exit-intent setups for more relevant offers for practical examples.