Claspo

Learn how to control when, how often, and to whom your widget appears.

How to set up widget display rules

Display rules

A great-looking widget isn’t enough — if it appears at the wrong time or for the wrong person, it won’t convert

Control how, when, and why your widgets appear

Every widget in Claspo can be fine-tuned to appear at just the right moment, for just the right person

Rule-based triggers and targeting

Some visitors prefer to browse quietly before taking any action. With launcher you can give them that space — while keeping the option to interact just a click away

Launcher click-based trigger

Need your widget to appear exactly when a visitor clicks a button, link, or banner? That’s where the HTML element click-based trigger comes in

HTML element click-based

Sometimes you want a widget to appear in response to your own logic — maybe after login, a certain action, or a real-time condition. JS API-based triggering gives you that…

JS API-based triggering

General

Show widgets after visitors spend time reading

Time on page trigger

Show widgets after visitors explore your website

Time on site trigger

Scroll depth trigger

Inactivity trigger

Visited pages trigger

This article covers exit-intent triggers, how they work on desktop and mobile, and when to use them

Exit-intent trigger

These tools let you display widgets based on visitor’s behavior on your website

Behavioral triggers

The URL targeting option lets you decide on which pages a widget will appear — or hide it from certain pages

Target or exclude a specific URL

Page targeting

Claspo gives you control over who sees your widget: new visitors, returning visitors, or everyone

New vs. returning visitors targeting

Geo targeting

Device-based targeting

UTM targeting helps you show specific messages to people coming from emails, ads, or social links

UTM parameters and traffic source targeting

Claspo offers advanced targeting methods that let you trigger widgets based on user behavior, site data, or stored values

Advanced targeting with real-time behavioral data

These tools let you target specific visitor groups and show widgets based on their behavior, location, device, or traffic source

Audience targeting

Learn how to set up JavaScript variables to target and trigger your widgets

JavaScript variable targeting

Learn how to use Cookie values to control when, how often, and to whom your widget appears

Cookie-Based targeting

Learn how to use Local Storage values to control when, how often, and to whom your widget appears

Local Storage targeting

Learn how to set up display conditions using events and their parameters from the Data Layer

Data Layer targeting

Learn how to pass GTM variables to Claspo

How to use GTM to pass user data to Claspo

You'll learn what the Data Layer is, why it’s key to using Claspo widgets effectively, and how to implement it

Using the Data Layer

These tools help implement very customized targeting scenarios beyond the basics.

Advanced targeting

Claspo includes a built-in Annoyance Safeguard to prevent multiple floating widgets from overlapping automatically

Annoyance safeguard

The Display Frequency setting lets you decide how often a widget can appear for the same visitor

Display frequency

These tools help control how often a widget appears

Frequency

Find answers and get help from Intercom Support and Community Experts

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