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FAQ: Claspo script

Frequently asked questions about Claspo script

V
Written by Vitalii Shumilov
Updated over a week ago

Why do I need to install the Claspo script on my website?

The Claspo script is necessary to enable the interactive features and functionalities of Claspo on your website. Claspo widgets and forms cannot load or function correctly without this script.

How can I install the Claspo script on my website?

You can install the Claspo script using one of the following methods:

  • Script Tag: Add the script tag to your website’s HTML code.

  • WordPress Plugin: Install and activate the Claspo plugin from your WordPress admin panel.

  • Shopify Plugin: Install and activate the Claspo plugin from the Shopify app store.

  • Google Tag Manager (GTM): Add the script using GTM if you are familiar with this tool.

Where should I add the script to my website?

We recommend placing the Claspo script right before the closing </body> tag in your HTML. However, it can also be placed within the <head> section, if necessary.

How do I install the Claspo script on specific CMS or SaaS platforms?

For specific instructions, refer to our step-by-step guides tailored for popular CMS and SaaS platforms:

Can I install the Claspo script using Google Tag Manager (GTM)?

Yes, you can install the Claspo script by creating a new tag and pasting the script code. Ensure the tag is set to fire on all pages for comprehensive coverage or configure it to load only on specific pages where you want widgets to appear. See the instructions to learn more.

Shall I install the Claspo script on all pages of my website?

We recommend installing the Claspo script on all pages of your website to ensure that Claspo widgets can be displayed wherever needed.

However, advanced users can choose to install the script only on specific pages where they plan to show their widgets. This can be done by adding the script tag only to the relevant pages or configuring the settings in GTM.

What shall I do if I encounter issues during installation?

If you experience difficulties when installing the Claspo script, please contact our support team for assistance.

What if I need to uninstall the Claspo script?

If you need to remove the Claspo script from your website, delete the script tag from your HTML, deactivate the plugin, or remove the tag from GTM, depending on your installation method.

Will the Claspo script slow down my website?

No, the Claspo script is designed for asynchronous loading, which means it loads independently and does not affect the loading speed of your website.

Is the Claspo script safe for my website?

Yes, the Claspo script is completely safe. It complies with industry standards for security and does not constitute any risk to your website or its data.

Does the Claspo script affect my website's SEO?

No, the Claspo script does not impact your website’s SEO. It is designed to work seamlessly without interfering with search engine crawling or indexing.

Can the Claspo script cause conflicts with other scripts or plugins on my website?

The Claspo script is built to work alongside other scripts and plugins. In rare cases where conflicts arise, our support team is available to help resolve any issues.

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